Welcome to the Rock Fall terms and conditions. These terms apply to all transactions with Rock Fall (UK) Ltd.

Please read them carefully before placing an order, using our services, or accessing the Rock Fall website.

By doing so, you agree to follow these terms and conditions as part of your business relationship with us.

If you have questions about how these terms apply to your order, please contact us. We’re here to help.

Definitions

‘The Company’ means Rock Fall (UK) Limited


Account & Payment Terms

All accounts are to be paid to the Company at Major House, Wimsey Way, Alfreton Trading Estate, Alfreton, Derbyshire DE55 4LS. Invoices are dated with the date of despatch. Payment is to be received within the terms stated on the invoice; no notification of payment, i.e. Statement will follow invoice. All Credit Card Payments incur a further 10% processing fee.

Any Invoices for which payment has not been received within the terms stated on the Invoice will be deemed to be overdue and will be subject to interest charges.


Interest on Overdue Accounts

Any Invoices deemed overdue will be subject to interest charged at 10% per annum above the base lending rate of the HSBC bank. This will be strictly enforced.


Carriage Terms – Delivery & Freight Policy

To destinations in the United Kingdom mainland goods over the value of £200 (excluding VAT) will be consigned with carriage paid but at the customer’s risk and by the cheapest route. If other arrangements are made on the customer’s instructions any additional costs will be payable by the customer. A surcharge to cover the cost of handling, packing and carriage/postage will be added to Invoices for goods which (excluding VAT) amount to less than £200.


Claims Process – Damages, Shortages & Non-Delivery

The Company must be advised in writing within seven days after the receipt of Invoice if the goods covered by the Invoice have not yet been delivered, or within three days of delivery if damage, pilferage or shortage is revealed upon the receipt of the goods.


Credit Use & Stock Value

Credits may be taken from outstanding balances but in the event of a nil balance the amount of credit must be taken in the equivalent stock value.


Retention of Title – Rock Fall Goods Ownership

Whether or not the risk in goods shall have passed to the Customer, the property in the goods sold shall be and remain the Company until the Company has received payment in full for them, together with payment in full for any goods supplied by the Company to the customer the price for which is overdue for payment. Pending receipt by the Company of such payments, the customer shall hold the goods for the Company representative.

All goods supplied in the hands of the buyer will remain the property of the seller until all the outstanding debt to the seller is paid.


Force Majeure Events

Every effort will be made to carry out the contract, but its due performance is subject to cancellation by the Company, or to such variation as it finds necessary as a result of any Act of God, War, Strike, Lockout, or any other Dispute, Flood, Fire, Drought, Legislation, or other causes (whether of the foregoing class, or not) beyond the Company’s control. No responsibility is accepted by the Company for late deliveries.


Governing Law – Legal Jurisdiction

The construction, validity and performance of this contract shall be governed by the Laws of England and any legal proceedings in relation to such contract shall be submitted to the jurisdiction of the English Courts without prejudice to the Company’s right to bring any such proceedings before the courts having jurisdiction in the place of residence and business.


Third-Party Deliveries & Customer Risk

Goods delivered to a third party, by the request of the customer, remain the risk of the customer.